Customer Service and Business Development

Tidewater Consulting•Decatur, GA
•Onsite

About The Position

The Entry Level Customer Service Representative will support the Business Development team in the Atlanta office by communicating with consumers and carrying out objectives aligned with client company standards. The role involves customer service, client acquisition, sales, meeting scheduling, campaign support, and contributing to the training of new hires. The company offers an on-site fitness center and cafe, company-funded travel within the U.S. and internationally, full training and mentorship at all levels, quarterly bonuses and other financial incentives, and an inclusive office culture.

Requirements

  • High school diploma or higher.
  • Self-motivated, with a positive attitude.
  • Ability to lead by example and maintain company standards.
  • Student mentality and entrepreneurial spirit.
  • Strong written and verbal communication skills.
  • Adaptable personality.

Nice To Haves

  • Some college is preferred.
  • Experience in sales, marketing, customer service, retail, athletics, restaurants, teamwork, training, campaigns, leadership, communication, outreach, advertising, business development, hospitality, campaign management, promotions, teams, clubs, fitness, problem solving, military, entrepreneurship, delivery, negotiation, or products and services.

Responsibilities

  • Respond to customer service inquiries and questions and support client acquisitions.
  • Create positive experiences that help ensure continued business relationships.
  • Complete sales and schedule client meetings.
  • Stay up to date on product knowledge and compliance.
  • Assist with campaign success and target tracking.
  • Interview and train new company hires.

Benefits

  • On-site fitness center and cafe
  • Company-funded travel within the U.S. and internationally
  • Full training and mentorship at all levels
  • Quarterly bonuses and other financial incentives
  • Inclusive office culture
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