Customer Service and Sales Support

Tidewater Consulting•Alpharetta, GA
•Onsite

About The Position

The Customer Service Representative is an entry-level role supporting the company's Business Development managers in the Atlanta office. The representative communicates with consumers to execute objectives aligned with client company standards and supports customer service, client acquisition, sales, and campaign goals. The role includes training and mentorship.

Requirements

  • Self-motivated with a positive attitude.
  • High school diploma or higher.
  • Ability to lead by example and maintain company standards.
  • A student mentality and entrepreneurial spirit.
  • Impeccable written and verbal communication skills.
  • Adaptable personality.

Nice To Haves

  • Some college is preferred.
  • Experience in sales, marketing, customer service, retail, athletics, restaurants, teamwork, training, campaigns, leadership, communication, outreach, advertising, business development, hospitality, campaign management, promotions, teams, clubs, fitness, problem solving, military, entrepreneurship, delivery, negotiation, or products and services.

Responsibilities

  • Respond to customer service inquiries and questions and support client acquisitions.
  • Create positive experiences that foster continued business relationships.
  • Complete sales and schedule client meetings.
  • Stay up to date on product knowledge and compliance.
  • Assist with campaign success and target tracking.
  • Interview and train new company hires.

Benefits

  • On-site fitness center and cafe.
  • Company-funded travel within the U.S. and internationally.
  • Full training and mentorship at all levels.
  • Quarterly bonuses and other financial incentives.
  • Fun, inclusive office culture.
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