Customer Service and Sales Support

Tidewater Consulting • Alpharetta, GA

21h • $62,000 - $72,000 • Onsite

About The Position

The Customer Service Representative is an entry-level role supporting the company’s Business Development managers and serving the Atlanta office. The role involves communicating with consumers to carry out objectives aligned with client company standards. The representative supports customer service, sales, client acquisition, campaign success, and ongoing business relationships.

Requirements

• Be self-motivated and maintain a positive attitude.
• Have a high school diploma or higher.
• Be able to lead by example and maintain company standards.
• Have a student mentality and entrepreneurial spirit.
• Have strong written and verbal communication skills.
• Have an adaptable personality.

Nice To Haves

• Some college education is preferred.
• Experience in sales, marketing, customer service, retail, athletics, restaurants, teamwork, training, campaigns, leadership, communication, outreach, advertising, business development, hospitality, campaign management, promotions, teams, clubs, fitness, problem solving, military, entrepreneurship, delivery, negotiation, or products and services.

Responsibilities

• Respond to customer service inquiries and questions and support client acquisitions.
• Create positive experiences that encourage continued business relationships.
• Complete sales and schedule client meetings.
• Stay up to date on product knowledge and compliance.
• Assist with campaign success and target tracking.
• Interview and train new company hires.

Benefits

• On-site fitness center and cafe.
• Company-funded travel within the U.S. and internationally.
• Full training and mentorship at all levels.
• Quarterly bonuses and other financial incentives.
• Fun, inclusive office culture.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED