Customer Service and Internal Sales Support
Cottonwood Distribution•South Jordan, UT
•$24 - $28•Onsite
About The Position
Cottonwood Distribution is seeking a highly analytical, detail-oriented Customer Service and Internal Sales Support professional. The role combines sales operations support with financial and performance analysis to help drive revenue growth, improve sales execution, and strengthen profitability. The position serves as a liaison among customers, sales, and internal teams, while producing reports and insights to support sales strategy and decision-making. This is an onsite position in a hands-on, dynamic environment.
Requirements
- Must be 21 years or older.
- Two or more years of experience in sales support, financial analysis, sales operations, or a related business role.
- Strong analytical skills and advanced proficiency in Excel and data analysis/reporting tools.
- Understanding of sales processes, financial principles, and business operations.
- Strong written, verbal, and interpersonal communication skills.
- Ability to prioritize, multitask, and thrive in a fast-paced environment.
- Strong business acumen, problem-solving mindset, and attention to detail.
- Proficiency in English reading, writing, and communication.
Nice To Haves
- Bachelor's degree in Business, Sales, Finance, Analytics, or a related field, or equivalent experience.
- Experience working with CRM systems; ERP and sales reporting tools are preferred.
Responsibilities
- Partner with the sales team to ensure accurate and timely communication about deals, updates, and opportunities.
- Develop, maintain, and analyze sales performance reports covering KPIs, pipeline, forecasts, and trends.
- Maintain CRM/ERP data accuracy and manage sales documentation and workflows.
- Serve as a point of contact for internal and external stakeholders, supporting issue resolution and customer satisfaction.
- Assist with promotional activities, demand planning, and sales communications.
- Support sales forecasting, budgeting, and planning, and analyze variances between actual results and forecast or plan.
- Evaluate sales trends, customer buying patterns, missed opportunities, and growth potential.
- Monitor sales performance metrics and pipeline health, including product demand and performance against goals.
- Provide insights and recommendations to improve sales effectiveness and profitability.
- Perform additional duties as assigned.
Benefits
- Competitive salary and benefits package.
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
