Customer Support and Sales Representative

HR Synergy • Nashua, NH

9d

About The Position

Our client is seeking an energetic and motivated Customer Support and Sales Representative to join their dynamic team. This role plays a key part in delivering personalized service and supporting daily operations at the showroom. The representative assists customers with selecting cabinetry, countertops, fixtures, and finishes based on their preferences, needs, and budgets, while also coordinating orders, payments, deliveries, installations, contracts, warranties, and returns.

The ideal candidate has exceptional customer service and communication skills, can manage multiple priorities and projects, and has an interest in design. A willingness to learn and grow in the home design and remodeling space is valued. Work hours are flexible, with some Saturday availability needed to meet customer needs.

Requirements

• Exceptional customer service skills.
• Strong communication skills.
• Ability to manage multiple priorities and projects.
• Willingness to learn and grow in the home design and remodeling space.
• Availability for flexible work hours, including some Saturdays.

Nice To Haves

• An interest in design.

Responsibilities

• Greet showroom visitors.
• Answer incoming calls and customer inquiries.
• Help customers select cabinetry, countertops, fixtures, and finishes based on their preferences, needs, and budgets.
• Use in-house design software and productivity tools such as MS Outlook, Word, and Excel.
• Prepare sales and purchase orders to order materials.
• Coordinate deposits, payments, and material deliveries.
• Draft project contracts.
• Schedule material deliveries and installations.
• Process warranty and return forms.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed