Customer Support and Sales Representative

HR Synergy • Nashua, NH

8d

About The Position

Our client is seeking an energetic and motivated Customer Support and Sales Representative to deliver personalized service and support daily showroom operations. The role involves assisting showroom visitors and responding to customer inquiries, helping customers select home design materials, and coordinating sales, orders, payments, deliveries, installations, contracts, and warranty or return paperwork. The ideal candidate has excellent customer service and communication skills, can manage multiple priorities, and has an interest in design and willingness to learn about home design and remodeling. Work hours are flexible, with some Saturday availability needed to meet customer needs.

Requirements

• Exceptional customer service skills.
• Strong communication skills.
• Ability to manage multiple priorities and projects.
• Willingness to learn and grow in the home design and remodeling space.
• Availability for some Saturdays to meet customer needs.

Nice To Haves

• Interest in design.

Responsibilities

• Greet showroom visitors.
• Answer incoming calls and customer inquiries.
• Help customers select cabinetry, countertops, fixtures, and finishes based on their preferences, needs, and budgets.
• Use in-house design software and productivity tools, including MS Outlook, Word, and Excel.
• Prepare sales and purchase orders to order materials.
• Coordinate deposits, payments, and material deliveries.
• Draft project contracts.
• Schedule material deliveries and installations.
• Process warranty and return forms.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed