Customer Service Rep(01594) - 10486 W Florissant Ave

Domino's Franchise•Dellwood, MO
•Onsite

About The Position

Join the team as a Customer Service Representative at the Dellwood location. The role provides customer service in a busy store at 10486 W Florissant Ave. Responsibilities include welcoming customers, assisting with orders, answering phone calls, preparing food, handling cash, keeping the work environment clean and organized, sharing product and promotion information, and addressing customer concerns. The position requires adapting to changing priorities and maintaining a positive attitude during busy periods.

Requirements

  • Excellent customer service skills and a friendly, professional demeanor.
  • Strong verbal communication abilities for interactions with customers and team members.
  • Basic math skills for cash handling and order processing.
  • Ability to follow directions and company policies and procedures.
  • Ability to lift up to 25 lbs. and stand for extended periods.
  • Flexibility to work weekends, holidays, and various shifts as needed.
  • Ability to multitask and handle multiple orders and tasks simultaneously.
  • Attention to detail for order accuracy and cleanliness standards.
  • Team-oriented attitude and willingness to assist coworkers.
  • Positive attitude and resilience in a fast-paced environment.

Nice To Haves

  • High school diploma or equivalent preferred, but not required.

Responsibilities

  • Greet customers warmly and assist them with their orders.
  • Answer phone calls professionally and process orders efficiently.
  • Prepare food items according to company standards.
  • Handle cash transactions accurately and maintain a balanced register.
  • Collaborate with team members to support smooth operations during busy periods.
  • Maintain a clean and organized work environment.
  • Assist with cleaning tasks as needed.
  • Provide helpful information about products and promotions.
  • Address customer concerns and resolve issues in a friendly, empathetic manner.
  • Adapt to changing priorities and maintain a positive attitude during peak hours.
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