Customer Service Rep(02830) - 901 W MORTON AVE

Domino's Franchise • Jacksonville, IL

1d • Onsite

About The Position

Domino's Pizza is seeking a friendly and efficient Customer Service Representative for its 901 W MORTON AVE location in Jacksonville, United States. The role focuses on providing customers with a positive experience by greeting them, taking orders, and responding to inquiries professionally and courteously. The representative processes orders by phone and in person, prepares pizzas to company standards and customer specifications, handles cash and operates the point-of-sale system, and helps maintain a clean and organized store that meets food safety and hygiene standards. The position also involves collaborating with teammates during busy periods, carrying out cleaning tasks, adapting to changing priorities, and lifting items weighing up to 25 lbs as needed.

Requirements

• Strong customer service skills and a friendly, empathetic demeanor.
• Excellent verbal and written communication abilities.
• Basic math skills for cash handling and order processing.
• Ability to follow directions and adhere to company policies and procedures.
• Physical stamina to stand for extended periods and lift up to 25 lbs.
• Basic computer skills for operating order-taking systems.
• Ability to multitask in a fast-paced environment.
• Attention to detail to ensure order accuracy.
• Flexibility to work weekends, holidays, and various shifts as needed.
• Team-oriented mindset and willingness to collaborate and support colleagues.

Nice To Haves

• High school diploma or equivalent preferred, but not required.

Responsibilities

• Greet customers, take orders, and address inquiries in a professional and friendly manner.
• Process customer orders accurately and efficiently by phone and in person.
• Prepare and make pizzas according to company standards and customer specifications.
• Handle cash transactions and operate the point-of-sale system.
• Maintain a clean and organized work environment and follow food safety and hygiene standards.
• Collaborate with team members to support smooth operations during busy periods.
• Assist with cleaning tasks to uphold store cleanliness standards.
• Adapt to multiple tasks and changing priorities.
• Lift and move items weighing up to 25 lbs as needed.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed