About The Position

The Customer Service Representative upholds Domino’s standards for grooming, uniform, and appearance; handles customer payments; promotes pizza products and specials; and provides quality service to customers by phone and in person. The role also receives cross-training in food preparation, store opening and closing procedures, oven operation, and packaging orders for delivery or carryout. The representative checks orders for accuracy and quality and contributes to a teamwork-oriented, energetic, and fun atmosphere.

Requirements

  • Speak and write clearly and accurately.
  • Demonstrate comprehension of using a computer-based order entry system.

Responsibilities

  • Uphold Domino’s standards for grooming, uniform, and appearance.
  • Collect cash and credit card payments.
  • Promote pizza products and specials.
  • Receive cross-training in preparing products and ingredients, opening and closing procedures, operating the pizza oven, and boxing products for delivery or carryout.
  • Check products for accuracy against quality standards.
  • Respond promptly to store phone calls and assist carryout customers.
  • Provide quality customer service to internal and external customers over the phone and in person.
  • Speak and write clearly and accurately.
  • Use a computer-based order entry system.
  • Contribute to and promote an atmosphere of teamwork, energy, and fun.
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