Customer Service Rep(05930) - 1304 Highway 35 S Suite F

Domino's Franchise • Forest, MS

1d • Onsite

About The Position

The Customer Service Rep works as part of a Domino’s Pizza store team, providing customer service and helping prepare and process orders. The role includes communicating with customers in person and by phone, entering orders, preparing products, stocking ingredients, operating equipment, taking inventory, completing paperwork, and cleaning the equipment and facility. On-the-job orientation and training are provided. The position may be part-time or full-time, and the company describes opportunities for advancement into management and franchise ownership.

Requirements

• Must be at least 16 years old.
• Comprehend and give correct written instructions.
• Communicate verbally with customers and co-workers to process orders by phone and in person.
• Add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
• Make correct monetary change.
• Have verbal, writing, and telephone skills to take and process orders.
• Coordinate eyes and hands or fingers to make precise movements rapidly and accurately.
• Enter orders using a computer keyboard or touch screen.
• Be able to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet quality-control standards, deal with people, analyze and compile data, and make judgments and decisions.
• Meet the physical demands described, including standing for most tasks, walking short distances, lifting deliveries up to 50 pounds, and frequent reaching and hand use.

Responsibilities

• Operate store equipment.
• Stock ingredients from delivery areas to storage areas, work areas, and the walk-in cooler.
• Prepare products.
• Receive and process telephone orders and communicate with customers in person.
• Take inventory and complete associated paperwork.
• Clean equipment and the facility approximately daily.
• Unload bulk product deliveries using a hand truck and move supplies to storage shelves.
• Perform other store-team duties, including outside tasks such as removing trash.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed