Customer Service Rep(07219) -13815 SW Pacific Highway Suite 10

Domino's Franchise • Tigard, OR

15h • Onsite

About The Position

This is an entry-level Domino’s customer service position. Team members work together to serve customers and help operate the store. On-the-job orientation and training are provided. Positions are part-time unless otherwise stated; employees may have the opportunity to move into full-time work if store hours are available and they complete training, reliably work shifts, and communicate their full-time needs to a manager.

The stated wage for Northern Oregon is $16.80 per hour, described as minimum wage. Medical, dental, and vision insurance are available to employees who have worked at least one year and average at least 32 hours per week. The employer follows Oregon and Washington state sick-pay requirements. Accommodations are available during the application process, interviews, hiring, and employment.

The role involves customer and coworker communication, processing orders, preparing products, operating equipment, stocking and inventory tasks, and cleaning. Work may involve exposure to hot equipment, coolers, food-related odors and dust, moving mechanical parts, and varying weather during outside tasks. The position requires frequent standing, reaching, hand use, and bending, along with occasional lifting and carrying supplies, navigating stairs or ladders, and other physical tasks described below.

Requirements

• Ability to understand and give correct written instructions.
• Ability to communicate verbally with customers and coworkers in person and by telephone.
• Ability to communicate and interact respectfully and effectively with people across cultures, abilities, genders, ethnicities, and races.
• Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
• Ability to make correct monetary change.
• Verbal, writing, and telephone skills to take and process orders.
• Motor coordination between eyes and hands or fingers to make precise movements rapidly and accurately.
• Ability to enter orders using a computer keyboard or touch screen.
• Navigational skills to read a map and locate addresses within the designated delivery area.
• Ability to navigate adverse terrain, including multi-story buildings, private homes, and other delivery sites, while carrying product.
• Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet quality-control standards, deal with people, analyze and compile data, and make judgments and decisions.
• Ability to perform the physical tasks described, including frequent standing, walking short distances, reaching, and continuous hand use; lifting deliveries weighing up to 50 pounds; and occasional climbing, bending, crouching, and carrying supplies.

Responsibilities

• Operate store equipment.
• Stock ingredients and supplies from the delivery area to storage, work areas, and the walk-in cooler.
• Prepare products.
• Receive and process telephone orders.
• Take inventory and complete related paperwork.
• Clean equipment and the facility approximately daily.
• Communicate with customers and coworkers in person and by telephone to process orders.
• Unload and stock bulk product deliveries using a hand truck.
• Perform outside tasks, including removing trash; delivery and couponing tasks are mentioned among possible work conditions.

Benefits

• Medical insurance is available to employees who have worked at least a year and average at least 32 hours per week.
• Dental insurance is available to employees who have worked at least a year and average at least 32 hours per week.
• Vision insurance is available to employees who have worked at least a year and average at least 32 hours per week.
• Sick pay in accordance with Oregon and Washington state requirements.
• Accommodations during the application process, interviews, hiring, and employment.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed