Customer Service Rep(08858) - 2900 Derita Rd Suite 10

Domino's Franchise•Concord, NC

About The Position

Prairie Pizza, a family-owned Domino’s franchise based in Charlotte, is hiring a friendly and enthusiastic Customer Service Representative. The role involves taking phone orders, answering customer questions, and helping ensure a positive customer experience. Representatives also work with the team to support smooth store operations. The position requires making pizzas according to Domino’s standards, maintaining a clean and professional appearance in compliance with the dress code, and working with energy in a fast-paced environment. The company describes opportunities for growth and advancement. Compensation is $10–$12 per hour.

Requirements

Must be at least 16 years of age.
Positive attitude and passion for providing outstanding customer service.
Excellent communication and interpersonal skills.
Ability to multitask and work efficiently in a fast-paced environment.
Strong problem-solving skills.
Basic computer skills and familiarity with point-of-sale systems.
Must follow Domino’s pizza-making standards and procedures.
Must maintain a clean, professional appearance in accordance with the Domino’s dress code.
Must work with hustle and energy and be friendly with customers.

Nice To Haves

A love for pizza.

Responsibilities

Take phone orders accurately and efficiently.
Provide friendly customer service.
Answer questions about the menu, promotions, and delivery services.
Address and resolve customer concerns patiently and understandingly.
Work with the team to support smooth operations and positive customer experiences.
Make pizzas according to Domino’s standards and procedures.
Maintain a clean, professional appearance and comply with the Domino’s dress code.
Represent the brand positively and work efficiently in a fast-paced environment.