Customer Service Rep(07426) - 14154 Steel Creek Rd Suite 150

Domino's Franchise•Charlotte, NC

About The Position

Prairie Pizza, a family-owned Domino’s franchise based in Charlotte, is seeking a friendly and enthusiastic Customer Service Representative. The role involves taking customer orders, answering questions, and helping ensure a positive customer experience. Representatives work with the team to support smooth store operations and customer satisfaction. The position also requires preparing pizzas to Domino’s standards, maintaining a clean and professional appearance in accordance with the dress code, and working with speed and energy.

Requirements

Must be at least 16 years of age.
Positive attitude and passion for providing outstanding customer service.
Excellent communication and interpersonal skills.
Ability to multitask and work efficiently in a fast-paced environment.
Strong problem-solving skills.
Basic computer skills and familiarity with point-of-sale systems.
Must work with hustle and energy.
Must be friendly and maintain a positive attitude with customers.
Must follow Domino’s dress code and maintain the required professional appearance.

Nice To Haves

A love for pizza.

Responsibilities

Take phone orders accurately and efficiently.
Provide excellent customer service.
Answer questions about the menu, promotions, and delivery services.
Address and resolve customer concerns patiently and understandingly.
Work as part of a team to support smooth operations and satisfied customers.
Prepare pizzas according to Domino’s standards and procedures.
Maintain a clean and professional appearance and represent the brand positively.