Customer Service Rep(07237) - 10075 SW Barbur Blvd., Suite 7,
About The Position
This hourly store team member role involves operating store equipment, stocking and preparing ingredients and products, receiving and processing telephone orders, taking inventory, completing related paperwork, and cleaning equipment and the facility approximately daily. Orientation and training are provided on the job. The work involves communicating with customers and coworkers in person and by phone, entering orders on a computer keyboard or touch screen, handling monetary transactions, and completing repetitive food-preparation and store tasks. Team members work standing for most tasks, with paperwork generally completed seated at a desk or table. The role includes exposure to variable weather during outdoor tasks, changing temperatures, food odors, cornmeal dust, cramped spaces, hot surfaces and tools, sharp edges, and moving mechanical parts. Physical activities include lifting and carrying supplies, pushing or pulling trays on dollies, reaching, bending, and occasionally crouching, climbing stairs, or using a ladder.
Requirements
- Ability to comprehend and give correct written instructions.
- Ability to communicate verbally with customers and coworkers to process orders by phone and in person.
- Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
- Ability to make correct monetary change.
- Verbal, writing, and telephone skills to take and process orders.
- Motor coordination between eyes, hands, and fingers to make precise movements rapidly and accurately.
- Ability to enter orders using a computer keyboard or touch screen.
- Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet quality-control standards, deal with people, analyze and compile data, and make judgments and decisions.
- Ability to lift and handle delivery cases weighing up to 50 pounds and place them on shelves up to 72 inches high.
- Ability to perform the physical activities described, including prolonged standing, walking, reaching, bending, and frequent hand use.
Responsibilities
- Operate all equipment.
- Stock ingredients from the delivery area to storage, work areas, and the walk-in cooler.
- Prepare product.
- Receive and process telephone orders.
- Take inventory and complete associated paperwork.
- Clean equipment and the facility approximately daily.
- Unload bulk product deliveries using a hand truck and store supplies on shelves.
- Perform store tasks such as changing prices on signs, washing walls, and maintenance when needed.
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
