Customer Service Rep(02949) - 1935 Harlem Rd

Domino's Franchise•Loves Park, IL

11d•Onsite

About The Position

The Customer Service Representative answers customer phone calls, processes orders in person and over the phone, and helps prepare pizzas. This role may be part-time or full-time and offers flexible hours. On-the-job orientation and training are provided. Team members may have opportunities to advance into management and other roles.

Requirements

Must be at least 16 years old.
Ability to understand and provide correct written instructions.
Ability to communicate verbally with customers and co-workers in person and by phone.
Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
Ability to make correct monetary change.
Verbal, writing, and telephone skills to take and process orders.
Motor coordination to make rapid, accurate movements.
Ability to enter orders using a computer keyboard or touch screen.
Ability to perform repetitive tasks, work independently and with others, work under stress, meet quality standards, deal with people, analyze and compile data, and make judgments and decisions.
Ability to meet the physical requirements of the job, including standing, walking, lifting, carrying, pushing or pulling trays, occasional climbing, bending, crouching, and frequent reaching and hand use.

Responsibilities

Operate store equipment.
Stock ingredients from delivery areas into storage, work areas, and the walk-in cooler.
Prepare products.
Receive and process telephone orders and assist customers in person.
Take inventory and complete associated paperwork.
Clean equipment and the facility approximately daily.
Communicate with customers and co-workers to process orders.
Handle cash and make accurate change.
Perform other store duties, including stocking, cleaning, and assisting with deliveries.