Assistant Manager(02949) - 1935 Harlem Rd

Domino's Franchise•Loves Park, IL

About The Position

The Assistant Manager is responsible for everything that happens during a shift, including cost, inventory, and cash controls; customer relations; staffing; paperwork; food management; working to a schedule; maintaining store image and standards; customer service; attendance and punctuality; store cleanliness; marketing; and profitability. The Assistant Manager must set an example by following all policies and procedures and expecting the same from the crew. The role also includes general store-team duties such as operating equipment, stocking ingredients, preparing products, processing telephone orders, taking inventory, completing paperwork, and cleaning equipment and the facility. On-the-job orientation and training are provided. The posting also describes delivery duties, including delivering products by car, delivering flyers and door hangers, and navigating delivery locations.

Requirements

  • Must be at least 18 years old.
  • Must have judgment, math skills, and the ability to multitask.
  • Ability to comprehend and give correct written instructions.
  • Ability to communicate verbally with customers and coworkers in person and by telephone.
  • Ability to add, subtract, multiply, and divide accurately and quickly, and make correct monetary change.
  • Verbal, writing, and telephone skills to take and process orders.
  • Motor coordination to make precise movements rapidly and accurately.
  • Ability to enter orders using a computer keyboard or touch screen.
  • For delivery duties: valid driver's license with a safe driving record meeting company standards.
  • For delivery duties: access to an insured vehicle that can be used for delivery.
  • For delivery duties: navigational skills to read a map and locate addresses in the designated delivery area.
  • Ability to navigate adverse terrain, including multi-story buildings and private homes, while carrying products.
  • Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet quality standards, deal with people, analyze and compile data, and make judgments and decisions.
  • Ability to perform the listed physical activities, including standing, walking, sitting, lifting, carrying, pushing, climbing, bending, crouching, reaching, and hand/eye tasks.

Responsibilities

  • Manage all activities during the shift.
  • Control costs, inventory, and cash.
  • Manage customer relations and provide great customer service.
  • Handle staffing and paperwork.
  • Manage food and work to a schedule.
  • Maintain the store's image, cleanliness, and operating standards.
  • Support marketing and profitability.
  • Follow all company policies and procedures and set an example for the crew.
  • Operate equipment, stock ingredients, prepare products, process telephone orders, take inventory, and complete associated paperwork.
  • Clean equipment and the facility approximately daily.
  • Deliver products by car to customers and deliver flyers and door hangers.
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