Specimen Collector - 1935

Millennium Health•Fort Worth, TX

About The Position

Millennium Health LLC is an accredited specialty laboratory with more than a decade of experience in medication monitoring and drug testing services. The Specimen Collector provides exemplary care and customer service to patients, clinicians, and the laboratory while supporting clinical decision-making for people with chronic pain, mental illness, and substance use disorders. The position is part-time and based in Fort Worth, Texas, with work scheduled Monday and Thursday from 9:00 a.m. to 12:00 p.m. and 6:00 p.m. to 9:00 p.m. Driving between multiple facilities may be required. The role involves collecting urine and/or oral fluid specimens, preparing collections for shipment, and acting as an intermediary between clinics and the laboratory. The collector records patient, physician order, and laboratory information; addresses specimen issues in the ordering portal; maintains onsite collection supplies; and observes collections when applicable. The position requires adherence to privacy, confidentiality, compliance, and cybersecurity standards.

Requirements

High school diploma or equivalent.
Ability to navigate a smartphone and computer.
Valid driver's license and reliable transportation.
Ability to adhere to HIPAA, HiTrust, confidentiality, compliance, and cybersecurity policies, procedures, and standards.
Physical requirements include sitting 60% of the time, walking 20%, standing 20%, and lifting up to 20 lbs.

Nice To Haves

At least 6 months of experience as a specimen collector or at least 1 year of experience in the medical field directly supporting patients.
At least 2 years of customer service experience may be considered in place of medical experience.
Medical insurance or billing experience and/or familiarity with medications or diagnostic codes.

Responsibilities

Collect patient urine and/or oral fluid (saliva) specimens.
Process and package collections for shipping.
Serve as an intermediary between the practice or clinic and the laboratory.
Record patient information, physician order details, and pertinent laboratory information.
Resolve specimen concerns involving billing or patient information in the ordering portal.
Order and maintain collection supplies inventory onsite.
Observe collection for Millennium Health specimens when applicable.
Drive between multiple facilities when required.
Adhere to HIPAA, HiTrust, confidentiality, compliance, and cybersecurity policies, procedures, and standards.