Customer Service Rep(02805) - 1948 E. Eldorado St.

Domino's Franchise•Decatur, IL

About The Position

Domino's Pizza is seeking an enthusiastic Customer Service Representative in Decatur, United States. The role focuses on delivering exceptional customer experiences in a fast-paced environment. Duties include serving customers, processing orders, preparing menu items, handling payments, maintaining cleanliness and food safety, and working collaboratively with the team.

Requirements

  • Excellent communication skills and the ability to interact professionally with customers and team members.
  • Strong attention to detail and ability to follow directions accurately.
  • Flexibility to work various shifts, including weekends and holidays.
  • Ability to stand for extended periods and lift up to 25 lbs.
  • Basic math skills for handling cash and processing orders.
  • Ability to multitask efficiently in a fast-paced environment.
  • Positive attitude and friendly demeanor.
  • Team-oriented mindset and willingness to collaborate.
  • Ability to remain calm and composed under pressure.

Nice To Haves

  • Food service experience; experience is not required, and training is provided.

Responsibilities

  • Greet customers, take orders, and respond to inquiries.
  • Process phone and in-person orders efficiently and accurately.
  • Prepare pizzas and other menu items according to company standards.
  • Handle cash transactions and operate the point-of-sale system.
  • Keep the work area clean and organized while following food safety and hygiene standards.
  • Collaborate with team members to support smooth operations during busy periods.
  • Assist with cleaning tasks to maintain store cleanliness.
  • Maintain a friendly and professional demeanor and contribute to a positive work environment.
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