Customer Service Rep(08938) - 2001 Widewaters Parkway Suite R

Domino's•Knightdale, NC

8d•$10 - $12•Onsite

About The Position

Prairie Pizza, a family-owned Domino’s franchise based in Charlotte, North Carolina, is hiring a Customer Service Representative. The representative serves as a customer-facing voice of the company, taking orders, answering questions, and helping ensure a positive customer experience. The role works with the store team to support smooth operations and customer satisfaction. It also includes making pizzas according to Domino’s standards, maintaining a clean and professional appearance in accordance with the dress code, and working efficiently in a fast-paced environment. The company describes opportunities for growth and advancement.

Requirements

Positive attitude and passion for providing outstanding customer service.
Excellent communication and interpersonal skills.
Ability to multitask and work efficiently in a fast-paced environment.
Strong problem-solving skills and ability to find solutions.
Basic computer skills and familiarity with point-of-sale systems.
Ability to follow Domino’s pizza-making standards and procedures.
Ability to maintain the dress code and represent the brand positively.

Nice To Haves

A love for pizza.

Responsibilities

Take phone orders accurately and efficiently.
Provide excellent customer service and a positive experience.
Answer customer questions about the menu, promotions, and delivery services.
Address and resolve customer concerns with patience and understanding.
Work as part of a team to support smooth operations and customer satisfaction.
Make pizzas according to Domino’s standards and procedures.
Maintain a clean and professional appearance and follow the Domino’s dress code.