Customer Service Rep(08938) - 2001 Widewaters Parkway Suite R

Domino's Franchise•Knightdale, NC

About The Position

Prairie Pizza, a family-owned Domino’s franchise, is seeking a friendly and enthusiastic Customer Service Representative. The role serves as a customer-facing representative by taking orders, answering questions about the menu, promotions, and delivery services, and addressing customer concerns. The representative also works with the team to support smooth store operations and positive customer experiences. The position additionally requires preparing pizzas according to Domino’s standards, maintaining a clean and professional appearance in accordance with the dress code, and working quickly and efficiently.

Requirements

Positive attitude and passion for providing outstanding customer service.
Excellent communication and interpersonal skills.
Ability to multitask and work efficiently in a fast-paced environment.
Strong problem-solving skills.
Basic computer skills and familiarity with point-of-sale systems.
Friendly approach and positive attitude when interacting with customers.
Ability to adhere to Domino’s pizza-making standards and dress code.

Nice To Haves

A love for pizza.

Responsibilities

Take phone orders accurately and efficiently.
Provide excellent, friendly customer service.
Answer customer questions about the menu, promotions, and delivery services.
Address and resolve customer concerns with patience and understanding.
Work with the team to ensure smooth operations and positive customer experiences.
Prepare pizzas according to Domino’s standards and procedures.
Maintain a clean and professional appearance and represent the brand positively.