Customer Service Rep(05551) - 9630-F University City Blvd.

Domino's Franchise•Charlotte, NC

About The Position

Domino’s Pizza is hiring a friendly, enthusiastic Customer Service Representative to take orders, answer questions, and help ensure customers have a positive experience. The role involves taking phone orders accurately and efficiently; providing courteous customer service; answering questions about the menu, promotions, and delivery services; and addressing customer concerns with patience and understanding. The representative also works with the team to support smooth operations and satisfied customers. The position requires following Domino’s pizza-making standards and procedures, maintaining a clean and professional appearance in accordance with the dress code, and working with hustle and energy in a fast-paced environment. A positive attitude and friendly customer interactions are emphasized.

Requirements

Positive attitude and passion for providing outstanding customer service.
Excellent communication and interpersonal skills.
Ability to multitask and work efficiently in a fast-paced environment.
Strong problem-solving skills and ability to find solutions.
Basic computer skills and familiarity with point-of-sale systems.
Ability to adhere to Domino’s pizza-making standards and procedures.
Ability to maintain a clean, professional appearance and follow the dress code.

Nice To Haves

A love for pizza.

Responsibilities

Take phone orders accurately and efficiently.
Provide excellent customer service and maintain a positive attitude with customers.
Answer questions about the menu, promotions, and delivery services.
Address and resolve customer concerns with patience and understanding.
Work as part of a team to support smooth operations and customer satisfaction.
Follow Domino’s pizza-making standards and procedures.
Maintain a clean and professional appearance in accordance with the Domino’s dress code.