Customer Service Rep (01472) - 12416 Dixie Highway

Domino's Franchise • Louisville, KY

1d • Onsite

About The Position

Join MBR Management, a locally owned Domino's franchise, as a Customer Service Representative at its Louisville location. The role focuses on providing exceptional customer service and creating a positive experience in a fast-paced, team-oriented store environment. The representative greets customers, takes and processes orders, prepares and delivers products, addresses customer concerns, and supports store operations. The position involves using store technology and equipment, maintaining a clean and sanitized workspace, and collaborating with coworkers across shifts.

Requirements

• Strong communication skills for interacting effectively with customers and team members.
• Basic math skills for handling transactions and counting change.
• Positive, upbeat attitude and customer-focused mindset.
• Physical ability to stand, walk, sit, carry, use machines, and lift up to 25 pounds.
• Willingness to learn and adapt to new processes and technologies.
• Excellent multitasking abilities to handle multiple orders and tasks simultaneously.
• Problem-solving skills for customer concerns and operational challenges.
• Flexibility to work various shifts, including days, evenings, and weekends.
• Ability to thrive in a fast-paced, goal-oriented environment.
• Team-oriented and collaborative approach.

Nice To Haves

• Customer service experience is preferred but not required.

Responsibilities

• Greet customers warmly and take orders accurately.
• Maintain a clean and sanitized workspace for team members and customers.
• Prepare and deliver high-quality products consistently.
• Manage time and multitask in a fast-paced work environment.
• Use technology and equipment to process orders efficiently.
• Resolve customer inquiries and concerns with empathy and professionalism.
• Collaborate with team members to support smooth operations during shifts.
• Assist with inventory management and organizational tasks.
• Operate various equipment within the store.
• Contribute to a positive and inclusive work atmosphere.

Benefits

• Flexible hours
• Competitive wages
• Employee discount on all food items
• Advancement opportunities
• Paid training
• Health, dental, and vision insurance after 60 days of employment for full-time drivers
• Voluntary accident coverage and critical illness coverage for full-time drivers
• Flexible spending accounts for full-time drivers
• Ability to contribute to a 401(k) for full-time drivers

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed