Customer Service Rep (01436) - 5219 Dixie Hwy

Domino's Franchise • Louisville, KY

1d • Onsite

About The Position

Domino's Pizza is seeking a friendly, customer-focused Customer Service Representative for its 5219 Dixie Hwy location in Louisville. This front-line role helps ensure customers have a positive experience and supports smooth store operations. The representative takes and prepares orders, makes pizzas to company standards and customer specifications, handles payments, provides customer assistance, and helps maintain store cleanliness. The role involves standing for extended periods and lifting or moving items weighing up to 25 lbs. Applicants must pass a pre-employment drug test and criminal background check.

Requirements

• Strong communication skills and a friendly, positive attitude.
• Ability to follow directions and adhere to company policies and procedures.
• Flexibility to work various shifts, including weekends and holidays.
• Basic math skills for handling cash transactions.
• Physical ability to stand for extended periods and lift up to 25 lbs.
• Team-oriented attitude and willingness to assist coworkers.
• Ability to work efficiently in a fast-paced environment.
• Strong attention to detail and commitment to food safety standards.
• Customer-focused mindset and dedication to excellent service.
• Ability to multitask and prioritize responsibilities effectively.
• Must pass a pre-employment drug test and criminal background check.

Responsibilities

• Answer phone calls and take customer orders efficiently and accurately.
• Prepare and make pizzas according to company standards and customer specifications.
• Handle cash transactions and operate the point-of-sale system.
• Provide customer service, respond to inquiries, and resolve issues promptly.
• Maintain a clean and organized work environment.
• Collaborate with team members to ensure smooth operations during busy periods.
• Assist with cleaning tasks to uphold store cleanliness standards.
• Lift and move items weighing up to 25 lbs. as needed.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed