Customer Service Rep(05485) - 5730 Highway 58

Domino's Franchise•Harrison, TN
•Onsite

About The Position

Domino’s Pizza is hiring a customer service representative to process customer orders and support general store operations. The role may be part-time or full-time, with schedules intended to accommodate employees’ other commitments. On-the-job orientation and training are provided, and opportunities for advancement into management and other roles may be available. Team members operate store equipment, stock ingredients and supplies, prepare products, receive and process telephone orders, take inventory, complete related paperwork, and clean the equipment and facility. The work involves communicating with customers and coworkers, using a computer keyboard or touch screen, handling money, and performing food-preparation and cleaning tasks. Work may take place in a range of temperatures and conditions, including a walk-in cooler, hot work areas, and occasional outdoor tasks. The position requires frequent standing, walking, reaching, and hand use, along with occasional lifting and carrying of supplies, bending, crouching, and navigating stairs or a ladder. Some deliveries weighing up to 50 pounds are unloaded and stocked by team members.

Requirements

  • Must be at least 16 years of age.
  • Ability to understand and give correct written instructions.
  • Ability to communicate verbally with customers and coworkers to process orders by phone and in person.
  • Ability to add, subtract, multiply, and divide accurately and quickly, and make correct monetary change.
  • Verbal, writing, and telephone skills for taking and processing orders.
  • Motor coordination to make precise movements rapidly and accurately.
  • Ability to use a computer keyboard or touch screen to enter orders.
  • Ability to perform repetitive tasks, work independently and with others, work under stress, meet quality standards, deal with people, analyze and compile data, and make judgments and decisions.
  • Ability to perform the physical tasks described, including standing, walking, reaching, frequent hand use, and lifting or carrying supplies weighing up to 50 pounds.

Responsibilities

  • Operate store equipment.
  • Stock ingredients and supplies from the delivery area to storage and work areas, including the walk-in cooler.
  • Prepare products.
  • Receive and process telephone orders and communicate with customers in person.
  • Take inventory and complete associated paperwork.
  • Clean equipment and the facility approximately daily.
  • Use a computer keyboard or touch screen to enter orders.
  • Unload and stock deliveries, and carry or move supplies and trays as needed.
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