Customer Service Rep(02257) - 585 Royal Oak Dr.
About The Position
Domino’s Pizza is seeking customer service representatives with strong people skills to prepare and serve pizza and process customer orders. The role offers flexible scheduling and opportunities to grow, potentially into management. Work may be part-time or full-time, and stores operate seven days a week, including weekends and holidays, when business is busiest. Team members operate store equipment; stock ingredients; prepare products; receive and process telephone orders; take inventory and complete related paperwork; and clean equipment and the facility approximately daily. They communicate with customers and coworkers in person and by phone, using a touch-screen computer system. On-the-job orientation and training are provided. Additional information describes shift-leading duties: managing a staff of 3 to 30 people, motivating the team, and serving as a role model for punctuality, attitude, and professional standards. This aspect of the role requires a clean driving record, passing a motor vehicle record check, a valid driver’s license, and access to a reliable insured vehicle. Applicants for this aspect must be at least 18 years old; the general minimum age stated for customer service representatives is 16.
Requirements
- Be at least 16 years old for the general customer service representative role; applicants for the described shift-leading duties must be at least 18.
- Communicate verbally with customers and coworkers; have a clear, upbeat speaking voice when speaking with customers by phone.
- Add, subtract, multiply, and divide accurately and quickly, using a calculator if needed, and make correct monetary change.
- Have verbal, writing, and telephone skills to take and process orders.
- Have motor coordination between eyes and hands or fingers to make precise movements rapidly and accurately.
- Be able to enter orders using a computer keyboard or touch screen.
- For the described shift-leading duties, have experience leading a team, a clean driving record, the ability to pass a Motor Vehicle Record check, a valid driver's license, and access to a reliable insured vehicle.
- Be dependable, reliable, punctual, responsible, outgoing, energetic, personable, and a quick learner; be self-motivated.
- Be willing to work when the team needs you, including weekends and holidays.
Responsibilities
- Operate store equipment.
- Stock ingredients from the delivery area into storage, work areas, and the walk-in cooler.
- Prepare products.
- Receive and process telephone orders.
- Take inventory and complete associated paperwork.
- Clean equipment and the facility approximately daily.
- Communicate with customers and coworkers in person and by phone to process orders using a touch-screen computer system.
- For shift-leading duties, manage and motivate a staff of 3 to 30 people and model punctuality, a positive attitude, and high standards.
Benefits
- Flexible scheduling
- Opportunities for growth, potentially into management
- On-the-job orientation and training
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
