Customer Service Rep(07338) - 5862 Oak St

Domino's Franchise•North Branch, MN
•Onsite

About The Position

The Customer Service Rep works as a Domino’s Pizza store team member, helping make, bake, or take pizzas during busy hours. The role includes receiving and processing customer orders, preparing products, handling ingredients and supplies, and maintaining store equipment and facilities. On-the-job orientation and training are provided. The position may offer opportunities to advance into management or other roles within the company. The work involves communicating with customers and coworkers in person and by telephone, entering orders by computer keyboard or touch screen, and handling payments and related paperwork. Team members work in a fast-paced environment with repetitive tasks and exposure to varied temperatures, food odors, cornmeal dust, hot surfaces, sharp edges, and moving mechanical parts. Physical duties include standing, walking, lifting and carrying supplies, moving trays, reaching, bending, and occasional climbing or crouching.

Requirements

  • Must be 15 years of age or older; applicants 16 or older are preferred.
  • Must be available to work Fridays and/or Saturdays from 5–8 p.m.
  • Ability to understand and provide correct written instructions.
  • Ability to communicate verbally with customers and coworkers to process orders by phone and in person.
  • Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
  • Ability to make correct monetary change.
  • Verbal, writing, and telephone skills to take and process orders.
  • Motor coordination to make precise, rapid movements accurately.
  • Ability to stand for most tasks and perform repeated reaching and hand-use tasks.
  • Ability to lift and handle supplies weighing up to 50 pounds and perform the described carrying, pushing, pulling, bending, crouching, and occasional climbing tasks.

Nice To Haves

  • Age 16 or older.
  • Interest in advancement to management or other roles within the company.

Responsibilities

  • Operate store equipment.
  • Stock ingredients and supplies from delivery areas to storage, work areas, and the walk-in cooler.
  • Prepare products.
  • Receive and process telephone orders and communicate with customers in person.
  • Take inventory and complete associated paperwork.
  • Clean equipment and the facility approximately daily.
  • Use a computer keyboard or touch screen to enter orders.
  • Unload deliveries using a hand truck and move supplies to storage shelves.
  • Perform other store tasks such as stocking, cleaning, and occasional maintenance.
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