Customer Service Rep(03577) - 644 Oak St.

Domino's Franchise•Eastman, GA

About The Position

The Customer Service Representative serves customers and supports store operations at Domino’s Pizza. The role involves processing orders by phone and in person, preparing products, operating equipment, stocking ingredients and supplies, taking inventory, completing paperwork, and cleaning the equipment and facility. On-the-job orientation and training are provided. The position may be part-time or full-time, and the posting describes opportunities for advancement into management and other roles.

Requirements

  • Must be 16 years of age or older.
  • Ability to understand and provide correct written instructions.
  • Ability to communicate verbally with customers and co-workers to process orders by phone and in person.
  • Ability to add, subtract, multiply, and divide accurately and quickly, with a calculator if needed.
  • Ability to make correct monetary change.
  • Verbal, writing, and telephone skills to take and process orders.
  • Motor coordination between eyes and hands or fingers to make precise, rapid movements.
  • Ability to enter orders using a computer keyboard or touch screen.
  • Ability to perform repetitive tasks, work independently and with others, work under stress, meet quality standards, deal with people, analyze and compile data, and make judgments and decisions.
  • Ability to meet the physical demands described, including standing for most tasks; walking, lifting, carrying, pushing or pulling trays, occasional climbing, bending, crouching, reaching, and continuous hand use.
  • Ability to lift and handle deliveries weighing up to 50 pounds.

Responsibilities

  • Operate store equipment.
  • Stock ingredients and supplies from delivery areas to storage, work areas, and the walk-in cooler.
  • Prepare products.
  • Receive and process telephone orders and communicate with customers in person.
  • Take inventory and complete associated paperwork.
  • Clean equipment and the facility approximately daily.
  • Unload deliveries using a hand truck and move supplies to storage shelves.
  • Perform other store tasks, including taking out trash and completing outside tasks.

Benefits

  • On-the-job orientation and training.
  • Opportunities for advancement into management and other roles.
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