Customer Service Representative-Bilingual a Plus
About The Position
CASH 1 is seeking a customer service representative to answer client questions, process loans and payments, and proactively contact customers to offer support and assistance. The role calls for strong communication and rapport-building skills, a positive attitude, willingness to learn and grow, and the ability to stay calm under pressure. Previous customer care experience is a plus, and candidates from all backgrounds are welcome. The position is based in an office and is performed in person. It is offered as full-time or part-time work, with expected hours of 40 per week and pay starting at $17.00 per hour. A monthly bonus plan is mentioned.
Requirements
- Strong communication skills and the ability to build rapport with customers.
- Positive attitude and willingness to learn and grow.
- Willingness to go the extra mile for customers.
- Strong time management skills and punctuality.
- Ability to stay cool under pressure.
Nice To Haves
- Previous customer care experience.
- Bilingual ability.
Responsibilities
- Answer client questions.
- Process loans and payments.
- Proactively reach out to customers to offer support and assistance.
- Provide exceptional customer service.
Benefits
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
- Monthly bonus plan
- Holiday pay
- Overtime pay
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
