Customer Service Representative- Bilingual a plus
About The Position
CASH 1 is seeking a customer service representative to answer client questions, process loans and payments, and proactively contact customers to offer support and assistance. The role calls for a positive attitude, a competitive spirit, the ability to remain composed under pressure, and strong communication and rapport-building skills. Previous customer care experience is a plus, but candidates from all backgrounds are welcome. The position is full-time, based in an office, and worked in person from 1:00 p.m. to 9:30 p.m. Tuesday through Saturday, with Sunday and Monday off. Expected hours are 40 per week. Starting pay is $17.00 per hour, with monthly bonuses and other supplemental pay opportunities.
Requirements
- Strong communication skills.
- Ability to build rapport with customers.
- Positive attitude and willingness to learn and grow.
- Ability to stay cool under pressure.
- Strong time management skills and reliability.
Nice To Haves
- Bilingual ability is a plus.
- Previous customer care experience is a plus.
Responsibilities
- Answer client questions.
- Process loans and payments.
- Proactively reach out to customers to offer support and assistance.
- Build rapport with customers and provide exceptional customer service.
- Manage time effectively and arrive on time.
Benefits
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
- Monthly bonus plan
- Holiday pay
- Overtime pay
- Peer recognition
- Opportunities for professional growth and development
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
