About The Position

Midas is seeking a high-energy Service Manager to lead customer service and support shop success in a fast-paced automotive environment. The role focuses on building customer trust, recommending appropriate services, driving sales, communicating between customers and technicians, tracking performance, and maintaining an organized, professional front of house. Midas describes this as an opportunity to lead and grow with a nationally respected automotive services brand, with access to training and career development programs. Bilingual ability is described as a plus in the job title; no specific language is stated.

Requirements

  • Strong communication skills and the ability to thrive under pressure.
  • A driven, competitive attitude and motivation to achieve goals.
  • A customer-focused, professional, and energetic approach.
  • Ability to lead by example and bring out the best in others.

Nice To Haves

  • Automotive industry experience.
  • Bilingual ability.

Responsibilities

  • Greet customers and build trust through knowledgeable, honest service recommendations.
  • Drive sales by connecting customer needs with services and closing sales confidently.
  • Communicate between customers and technicians.
  • Track key performance indicators, meet targets, and monitor results.
  • Keep the front of house organized and professional.
  • Lead by example, motivate the team, and contribute to customer satisfaction and shop success.

Benefits

  • Performance-based bonus
  • Competitive salary
  • Dental insurance
  • Employee discounts
  • Free uniforms
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Training and development
  • Vision insurance
  • Top-tier training and career development programs
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