Customer Service Rep(02924) - 1803 W KIRBY AVE

Domino's Franchise • Champaign, IL

8h • Onsite

About The Position

The Customer Service Representative works at 1803 W Kirby Ave in Champaign, United States, delivering customer service and helping maintain smooth restaurant operations. The role includes greeting customers, taking orders in person and over the phone, processing payments, and preparing food items including pizzas. The representative also maintains a clean, organized, and safe work environment, assists with cleaning, responds to customer questions and concerns, and follows food safety standards and company policies. This position requires adapting to changing priorities in a fast-paced environment and working collaboratively with team members.

Requirements

• Excellent customer service skills and a friendly, approachable demeanor.
• Strong verbal and written communication abilities.
• Basic math skills for handling cash transactions.
• Proficiency in using point-of-sale (POS) systems.
• Knowledge of food safety and hygiene practices.
• Ability to lift up to 25 lbs. and stand for extended periods.
• Flexibility to work weekends, holidays, and various shifts as needed.
• Positive attitude and collaborative team spirit.
• Ability to thrive in a fast-paced environment.
• Attention to detail in food preparation and customer orders.
• Willingness to learn and adapt to new procedures.
• High school diploma or equivalent preferred, but not required.

Nice To Haves

• Food service industry knowledge.

Responsibilities

• Greet customers warmly and take accurate orders in person and over the phone.
• Process cash and credit card transactions.
• Prepare and assemble food items, including pizzas.
• Maintain a clean, organized, and safe work environment.
• Collaborate with team members to support smooth operations.
• Address customer inquiries and resolve issues promptly and professionally.
• Assist with cleaning tasks throughout the shift.
• Contribute to a positive, energetic work atmosphere.
• Follow food safety standards and company policies.
• Adapt to changing needs and priorities in a fast-paced environment.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED