Customer Service Rep(06355) - 605 w Midland ave

Domino's Franchise•Woodland Park, CO
•Onsite

About The Position

The Customer Service Rep works as part of a Domino’s Pizza store team to prepare products, process customer orders, and maintain the store. The role involves communicating with customers and coworkers in person and by telephone, entering orders using a computer keyboard or touch screen, handling payments, stocking ingredients, taking inventory, and cleaning equipment and the facility. On-the-job orientation and training are provided. Schedules may vary, with hours available during different times of the day and night. Team members may have opportunities to advance into management and other roles.

Requirements

  • Must be at least 16 years old.
  • Must be friendly, outgoing, and customer-service oriented.
  • Ability to understand and give correct written instructions.
  • Ability to communicate verbally with customers and coworkers to process orders over the phone and in person.
  • Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
  • Ability to make correct monetary change.
  • Verbal, writing, and telephone skills for taking and processing orders.
  • Hand-eye coordination and ability to make precise movements rapidly and accurately.
  • Ability to work independently and with others, perform repetitive tasks, work under stress, meet quality standards, deal with people, analyze and compile data, and make judgments and decisions.
  • Ability to perform the listed physical tasks, including standing, walking, lifting, carrying, pushing, pulling, bending, crouching, reaching, and continuous hand use.
  • Delivery-driver-specific requirements, if applicable: at least 18 years old; reliable car or truck with current registration; pass background and motor vehicle record checks; applicants under 19 must have held a license for 2 years, and applicants over 19 for 1 year; minimum liability insurance.

Responsibilities

  • Operate store equipment.
  • Stock ingredients and supplies from delivery areas to storage, work areas, and the walk-in cooler.
  • Prepare products.
  • Receive and process telephone orders and communicate with customers in person.
  • Take inventory and complete related paperwork.
  • Clean equipment and the facility approximately daily.
  • Enter customer orders using a computer keyboard or touch screen.
  • Unload deliveries using a hand truck and move, carry, and stock supplies.
  • Perform other store tasks, including occasional maintenance, sign updates, and cleaning.
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