Customer Service Rep(05568) - 1131 2nd St NE

Domino's Franchise•Hickory, NC

About The Position

Prairie Pizza, a family-owned Domino’s franchise, is hiring a friendly and enthusiastic Customer Service Representative. The role involves taking accurate phone orders, answering questions about the menu, promotions, and delivery services, and helping customers have a positive experience. Representatives address customer concerns with patience, work with the team to support smooth operations, and may also prepare pizzas according to Domino’s standards. The job requires maintaining a clean, professional appearance and following the Domino’s dress code. The company describes opportunities for growth and advancement. Compensation is $10–$12 per hour. The company offers flexible scheduling, benefits for eligible employees, pizza discounts, and career development opportunities.

Requirements

Must be at least 16 years of age.
Positive attitude and passion for providing outstanding customer service.
Excellent communication and interpersonal skills.
Ability to multitask and work efficiently in a fast-paced environment.
Strong problem-solving skills.
Basic computer skills and familiarity with point-of-sale systems.
Must follow Domino’s pizza-making standards and procedures.
Must maintain a clean, professional appearance and adhere to the Domino’s dress code.
Must be friendly and maintain a positive attitude with customers.

Nice To Haves

A love for pizza.

Responsibilities

Take phone orders accurately and efficiently.
Provide excellent customer service.
Answer questions about the menu, promotions, and delivery services.
Address and resolve customer concerns with patience and understanding.
Work as part of a team to support smooth operations and customer satisfaction.
Prepare pizzas according to Domino’s standards and procedures.
Maintain a clean, professional appearance, follow the dress code, and represent the brand positively.
Work quickly and efficiently in a fast-paced environment.