Customer Service Rep (01464) - 3830 Ruckriegal Pkwy Suite 101

Domino's Franchise•Louisville, KY
•Onsite

About The Position

Domino's Pizza is seeking a friendly and efficient Customer Service Representative for its location at 3830 Ruckriegal Pkwy Suite 101 in Louisville. The representative helps provide customers with a positive experience by taking orders, preparing pizzas, processing payments, responding to customer needs, and supporting store cleanliness and team operations. The role involves multitasking in a fast-paced environment and requires flexibility to work weekends, holidays, and various shifts as needed.

Requirements

  • Excellent customer service skills and a friendly, professional demeanor.
  • Strong verbal and written communication abilities.
  • Basic math skills for handling cash transactions and order calculations.
  • Ability to follow directions and adhere to company policies and procedures.
  • Physical ability to stand for extended periods and lift up to 25 lbs.
  • Basic computer skills for operating order-taking systems.
  • Exceptional multitasking abilities in a fast-paced environment.
  • Keen attention to detail to ensure order accuracy.
  • Flexibility to work weekends, holidays, and various shifts as needed.
  • Team-oriented mindset and willingness to collaborate and support colleagues.

Nice To Haves

  • High school diploma or equivalent is preferred but not required.
  • Previous customer service experience is a plus but not mandatory.

Responsibilities

  • Answer phone calls and take customer orders with a positive and professional attitude.
  • Prepare and make pizzas according to company standards and customer specifications.
  • Process cash and credit card transactions accurately and efficiently.
  • Provide exceptional customer service, address inquiries, and resolve issues promptly.
  • Maintain a clean and organized work environment while adhering to food safety and hygiene standards.
  • Collaborate with team members to ensure smooth operations during busy periods.
  • Assist with cleaning tasks to uphold the store's cleanliness.
  • Handle multiple tasks simultaneously in a fast-paced environment.
  • Lift and move items weighing up to 25 lbs. as needed.
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