Assistant Manager (01464) - 3830 Ruckriegal Pkwy Suite 101

Domino's Franchise•Louisville, KY

2d•Onsite

About The Position

The Assistant Manager supports the management team in overseeing daily store operations at the Jeffersontown location. The role focuses on operational excellence, customer service, team leadership, and maintaining a positive and productive workplace. The Assistant Manager runs shifts, supports team training and development, helps achieve store goals, and ensures compliance with food safety and company standards. The position also involves managing cash and inventory, reviewing performance metrics, resolving conflicts, and maintaining a clean, organized, and well-stocked store. Team members will be trained on answering phones and making pizza.

Requirements

Proven experience in retail or food service management, including successfully running shifts and leading operations.
Experience leading a team.
Strong leadership skills and the ability to motivate, develop, and manage a diverse team.
Excellent customer service skills and a commitment to customer satisfaction.
Mathematical aptitude and money-management skills, including cash handling and financial accuracy.
Strong problem-solving skills and the ability to make informed decisions in fast-paced environments.
Ability to multitask and prioritize responsibilities.
Excellent verbal and written communication skills.
Detail-oriented approach to cleanliness, organization, and quality.
Knowledge of food safety regulations and commitment to compliance.
Flexibility to work various shifts, including evenings, weekends, and holidays.
Ability to lift up to 25 pounds regularly and stand for extended periods.
Proficiency with point-of-sale systems and basic computer skills.
Experience with inventory management and stock coordination.
Ability to analyze performance data and use insights to drive improvements.
Strong interpersonal and conflict-resolution skills.
A clean driving record and ability to pass a Motor Vehicle Record check.
Access to a reliable, insured vehicle and a valid driver's license.
At least 18 years old.
High school diploma or equivalent is preferred.

Nice To Haves

High school diploma or equivalent.

Responsibilities

Oversee daily store operations and efficient workflows while ensuring excellent customer service.
Lead, motivate, and support team members and manage shift staff of approximately 3 to 15 people.
Run shifts and make real-time decisions to optimize performance and address challenges.
Manage financial transactions and follow proper cash-handling procedures.
Engage professionally and empathetically with customers, address concerns, and support customer satisfaction.
Help implement and communicate company policies, procedures, and standards.
Maintain a clean, organized, and well-stocked store.
Collaborate with the management team to establish and achieve store goals and drive continuous improvement.
Participate in employee training, development, and onboarding.
Ensure compliance with food safety regulations and quality standards through audits and reviews.
Manage inventory levels and coordinate stock ordering.
Analyze performance metrics and provide feedback to support team development and accountability.
Resolve conflicts and handle challenging situations professionally and transparently.
Model punctuality, a positive attitude, and high standards for the team.