General Manager(08789) - 8849 N. Tarrant Pkwy. Suite 110

Domino's Franchise•North Richland Hills, TX

About The Position

The General Manager is responsible for everything that happens during a shift, including cost, inventory, and cash controls and customer relations. The manager sets an example for the crew, follows company policies and procedures, and expects the same from team members. Duties also include staffing, paperwork, food management, scheduling, maintaining store standards and cleanliness, marketing, customer service, attendance, and profitability. On-the-job orientation and training are provided. The posting describes a fast-paced pizza delivery operation and lists physical, sensory, and environmental conditions associated with store and delivery work.

Requirements

  • Ability to use judgment, perform basic math, and multitask.
  • Ability to direct activities, perform repetitive tasks, work independently and with others, work under stress, meet quality standards, deal with people, analyze and compile data, and make decisions.
  • Ability to understand and give correct written instructions and communicate verbally with customers and coworkers, including by telephone.
  • Ability to add, subtract, multiply, and divide accurately and quickly, and make correct monetary change.
  • Verbal, writing, and telephone skills to take and process orders.
  • Motor coordination and eye-hand coordination to make precise movements quickly and accurately; ability to enter orders using a computer keyboard or touchscreen.
  • Ability to meet the physical demands described, including standing, walking, lifting and carrying supplies, pushing or pulling trays, climbing occasionally, bending, crouching, reaching, and continuous hand use.
  • Valid driver's license with a safe driving record meeting company standards, access to an insured vehicle usable for delivery, and navigation skills to locate addresses within the delivery area.
  • Ability to navigate adverse terrain, including multi-story buildings and private homes, while carrying products.

Responsibilities

  • Oversee all activities and operations during the shift.
  • Manage cost controls, inventory, cash, and food.
  • Handle staffing and paperwork.
  • Work to a schedule and uphold store image and standards.
  • Provide great customer service and maintain customer relations.
  • Ensure attendance and punctuality.
  • Maintain store cleanliness and support marketing and profitability.
  • Follow all company policies and procedures and set an example for the crew.
  • Operate equipment; stock ingredients and supplies; prepare products; receive and process telephone orders; take inventory and complete related paperwork; and clean equipment and the facility.
  • For delivery duties described in the posting: deliver products and promotional materials, navigate to customer locations, and carry orders during deliveries.
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