Customer Service Representative, Columbia City, IN

Quanta Services • Columbia City, IN

23h • Onsite

About The Position

InfraSource is seeking a Customer Service Representative to support work in the natural gas and electric industries. The role is office-based and focuses on contacting homeowners to schedule gas meter replacements. The expected daily workload is approximately 20 scheduled jobs, which may require 80–140 outbound calls. Each call must be documented. The representative will also work with the team to support other initiatives as needed. A script and training will be provided. The stated pay is $25 per hour, and the listed hours are 8 a.m. to 4 p.m. Overtime may be needed.

InfraSource describes itself as an industry leader with 65 years of experience, committed to safety, quality, and its people. The company offers on-the-job technical and professional training, a defined career path for future growth, competitive wages, and industry-leading benefits including a retirement plan.

Requirements

• Speak English clearly on the phone.
• Enter data into spreadsheets.
• Communicate clearly with office staff.
• Be punctual and maintain reliable attendance.
• Work overtime if needed.
• Work independently and be self-motivated.
• Demonstrate a strong work ethic.
• Have basic computer skills.
• Have strong time-management and organizational skills.
• Be able to work alone while also demonstrating strong people skills.

Nice To Haves

• High energy.

Responsibilities

• Cold-call homeowners to schedule gas meter replacements.
• Document each call.
• Work with the team to support other initiatives as needed.

Benefits

• On-the-job technical and professional training
• Defined career path for future growth
• Competitive wages
• Retirement plan

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed