Customer Service Representative - State Farm Agent Team Member
About The Position
As a Customer Service Representative - State Farm Agent Team Member with Lisa Dobbs - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
Requirements
- Communication and interpersonal skills.
- Detail-oriented and able to multitask.
- Previous customer service experience preferred.
Nice To Haves
- Driven, competitive, and motivated by performance.
- Initiative, positive energy, and a strong desire to succeed.
- See themselves as future entrepreneurs.
- Eager to grow within a coaching-focused environment.
- Thrives on challenge, wants to build something meaningful, and is ready to push yourself to the next level.
Responsibilities
- Answer customer inquiries and provide policy information.
- Assist customers with policy changes and updates.
- Process insurance claims and follow up with customers.
- Maintain accurate records of customer interactions.
Benefits
- Simple IRA
- License reimbursement
- Bonus based on performance
- Competitive salary
- Flexible schedule
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
- External coaching
- Lunch during team meetings
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
