Customer Service Representative - State Farm Agent Team Member

Tim Peiffer • Mechanicsburg, PA

7h • Onsite

About The Position

As a Customer Service Representative - State Farm Agent Team Member with Tim Peiffer - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

Requirements

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.
• Bilingual Spanish preferred.

Nice To Haves

• Looking for the skills and confidence to run a business in the future?
• Our well-trained team uses state of the art technology to achieve outstanding results.
• We want to work alongside those who are equally committed to excellence and personal achievement.
• Our team is comprised of results-oriented individuals that are serious about their development.
• We take pride in using our years of valuable experience to mentor individual team members and prepare them for successful careers.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Benefits

• Simple IRA with employer match
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level