Customer Service Rep(02924) - 1803 W KIRBY AVE

Domino's Franchise • Champaign, IL

3d • Onsite

About The Position

The Customer Service Representative works at the 1803 W KIRBY AVE location in Champaign, United States. The role focuses on providing friendly, professional customer service while supporting food preparation and daily operations in a fast-paced environment. The representative greets customers, takes orders in person and over the phone, processes payments, prepares food items including pizzas, maintains a clean and safe workspace, and collaborates with team members. The position also involves responding to customer inquiries, resolving issues, completing cleaning tasks, following food safety standards and company policies, and adapting to changing priorities.

The role requires the physical ability to lift up to 25 lbs. and stand for extended periods. Flexibility to work weekends, holidays, and various shifts as needed is required. A high school diploma or equivalent is preferred but not required; food service industry knowledge is a plus.

Requirements

• Excellent customer service skills and a friendly, approachable demeanor.
• Strong verbal and written communication abilities.
• Basic math skills for handling cash transactions.
• Proficiency in using point-of-sale (POS) systems.
• Knowledge of food safety and hygiene practices.
• Ability to lift up to 25 lbs. and stand for extended periods.
• Flexibility to work weekends, holidays, and various shifts as needed.
• Positive attitude and ability to thrive in a fast-paced environment.
• Team-oriented and collaborative approach.
• Attention to detail in food preparation and customer orders.
• Willingness to learn and adapt to new procedures.

Nice To Haves

• High school diploma or equivalent (preferred but not required).
• Food service industry knowledge.

Responsibilities

• Greet customers warmly and take accurate orders in person and over the phone.
• Process cash and credit card transactions accurately.
• Prepare and assemble food items, including pizzas.
• Maintain a clean, organized, and safe work environment.
• Collaborate with team members to support smooth operations.
• Address customer inquiries and resolve issues promptly and professionally.
• Assist with cleaning tasks throughout the shift.
• Contribute to a positive, energetic work atmosphere.
• Follow food safety standards and company policies.
• Adapt to changing needs and priorities in a fast-paced environment.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed