Entry-Level Customer Service Representative
GEM•Richmond, VA
•Onsite
About The Position
We're hiring Entry-Level Customer Service Representatives for a full-time, on-site position. No previous customer service experience is required — we provide paid training, coaching, and ongoing support. This is a great opportunity for recent graduates, career changers, first-time job seekers, and motivated individuals looking to build professional experience.
Requirements
- Positive attitude and willingness to learn
- Strong communication and interpersonal skills
- Dependable work ethic and professional attitude
- Customer-focused mindset
- Ability to work independently and with a team
Nice To Haves
- Customer service, retail, hospitality, restaurant, sales, or call center experience is a plus — but not required.
Responsibilities
- Provide friendly, professional customer service
- Answer customer questions and assist with requests
- Build positive customer relationships
- Resolve customer concerns and provide solutions
- Learn products, services, and company procedures
- Work with a supportive team to meet customer needs
- Develop communication, problem-solving, teamwork, and leadership skills
Benefits
- Full-time, on-site position
- Paid training
- Ongoing coaching and mentorship
- Career advancement opportunities
- Professional development
- Competitive compensation
- Performance-based incentives, where applicable
- Supportive, team-oriented environment
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
