Part Time Customer Service Representative
About The Position
Atlas Credit is a family-owned financial company that has been helping customers since 1968 and providing over $3 billion in financial assistance. The company emphasizes community values, a supportive team environment, and excellent customer service. The Customer Service Representative provides customer support by phone, handles a high volume of incoming and outgoing calls, answers questions about accounts, and helps resolve customer issues. The role also follows up on accounts and past-due balances, processes loan applications, enters data, maintains accurate records and documentation, and builds customer relationships through professional communication. The schedule consists of 8-hour day shifts, Monday through Saturday, with one weekday off; Saturday availability is required.
Requirements
- Customer service experience preferred (1+ year).
- Strong phone communication skills and confidence speaking with customers.
- Ability to multitask in a fast-paced environment.
- Strong problem-solving and active listening skills.
- Basic computer and data entry skills.
- English required.
- Saturday availability required.
Nice To Haves
- Spanish language skills preferred.
Responsibilities
- Provide excellent customer service over the phone.
- Handle a high volume of incoming and outgoing calls.
- Assist customers with questions, account information, and issue resolution.
- Follow up with customers regarding accounts and past-due balances.
- Process loan applications and perform data entry.
- Maintain accurate customer records and documentation.
- Build strong customer relationships through professional communication.
Benefits
- Competitive pay
- 401(k) with company match
- Bonus opportunities
- Career growth and advancement
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
