Customer Service Rep(02826) - 1036 W Reynolds

Domino's Franchise • Pontiac, IL

1d • Onsite

About The Position

Join the team as a Customer Service Representative at the Pontiac, United States location. This role provides customer service and supports day-to-day operations, including taking orders, preparing pizzas, processing payments, and maintaining a clean work environment. The representative collaborates with team members, follows company policies and food safety standards, and adapts to changing priorities in a fast-paced setting.

Requirements

• Excellent verbal and written communication skills.
• Strong customer service orientation and a friendly, positive attitude.
• Basic math skills for handling cash transactions.
• Ability to multitask effectively in a fast-paced environment.
• Basic computer skills for order processing.
• Physical ability to stand for extended periods and lift up to 25 lbs.
• Flexibility to work weekends, holidays, and various shifts as needed.
• Strong problem-solving skills to address customer concerns.
• Team-player mentality and willingness to assist coworkers.
• Attention to detail in food preparation and order accuracy.
• Ability to follow directions and adhere to food safety standards.

Nice To Haves

• High school diploma or equivalent.

Responsibilities

• Answer incoming phone calls and take customer orders accurately.
• Prepare and make pizzas according to company standards.
• Process cash and card transactions efficiently.
• Provide outstanding customer service experiences.
• Maintain a clean and organized work environment and assist with cleaning tasks as needed.
• Lift and move items weighing up to 25 lbs.
• Collaborate with team members to ensure smooth operations.
• Adapt to changing priorities and handle multiple tasks simultaneously.
• Follow company policies and procedures consistently.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed