Customer Service Rep(02711) - 1036 S. York Rd

Domino's Franchise • Elmhurst, IL

2d

About The Position

The Customer Service Representative interacts directly with customers by telephone, electronically, and face to face. The role includes learning the menu, handling and resolving customer inquiries and complaints, processing orders, preparing food products, and helping maintain a clean front-of-store area. Orientation and on-the-job training are provided. The starting pay rate is $15 per hour.

Requirements

• Ability to communicate verbally with customers and co-workers.
• Clear and upbeat speaking voice when communicating with customers.
• Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
• Ability to make correct monetary change.
• Motor coordination between eyes and hands or fingers to make precise movements rapidly and accurately.
• Ability to enter orders using a computer keyboard or touch screen.

Responsibilities

• Deal directly with customers by telephone, electronically, or face to face.
• Memorize the menu.
• Handle and resolve customer inquiries and complaints.
• Provide a friendly and positive customer experience, including smiling when speaking with customers by phone or in person.
• Prepare food products.
• Clean and sweep, and help keep the front of the store clean.
• Communicate with customers and co-workers to process orders over the phone and in person using a touch-screen computer system.
• Take and process orders using verbal, writing, and telephone skills.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed