Customer Service Rep(05860) - 405 Pelham RD S.

Domino's Franchise • Jacksonville, AL

2d • Onsite

About The Position

Domino’s Pizza is seeking customer service representatives with strong people skills to process customer orders and support store operations. Team members may work part-time or full-time, with schedules intended to accommodate their needs. The role offers opportunities for growth into management and other positions within the company. On-the-job orientation and training are provided.

The position involves operating store equipment; stocking ingredients and supplies; preparing products; receiving and processing telephone and in-person orders; taking inventory and completing related paperwork; and cleaning the equipment and facility. Team members must communicate effectively with customers and coworkers, follow written instructions, handle payments accurately, and enter orders using a computer keyboard or touch screen.

Work takes place in a store environment with varying temperatures, food odors, cornmeal dust, cramped spaces, hot surfaces and tools, sharp edges, and moving mechanical parts. The work requires extended standing, frequent reaching and hand use, and occasional lifting, carrying, pushing, pulling, climbing, bending, crouching, and squatting. Team members may also perform outside tasks, such as removing trash, in varying weather conditions.

Requirements

• Must be at least 15 years of age; applicants aged 16 or older are preferred.
• Must be available to work Fridays and/or Saturdays from 5–8 p.m.
• Ability to understand and give correct written instructions.
• Ability to communicate verbally with customers and coworkers to process orders by phone and in person.
• Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
• Ability to make correct monetary change.
• Verbal, writing, and telephone skills for taking and processing orders.
• Motor coordination and eye-hand coordination to make precise movements rapidly and accurately.
• Ability to direct activities, perform repetitive tasks, work independently and with others, work under stress, meet quality-control standards, deal with people, analyze and compile data, and make judgments and decisions.
• Ability to perform the physical demands described, including standing, walking, lifting, carrying, pushing, pulling, climbing, bending, crouching, reaching, and frequent hand use.

Responsibilities

• Operate store equipment.
• Stock ingredients from the delivery area to storage, work areas, and the walk-in cooler.
• Prepare products.
• Receive and process telephone orders and communicate with customers in person.
• Take inventory and complete associated paperwork.
• Clean equipment and the facility approximately daily.
• Handle customer payments and make correct monetary change.
• Enter orders using a computer keyboard or touch screen.
• Unload and move product deliveries and supplies.
• Perform outside tasks, including removing trash, as needed.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed