Customer Service Rep(06676) - 8411 FM 359 Rd S

Domino's Franchise • Fulshear, TX

7d • Onsite

About The Position

Domino’s Pizza is seeking customer service representatives with strong people skills to take and process orders and contribute to store operations. Team members may work part time or full time, with schedules intended to accommodate other commitments. On-the-job orientation and training are provided, and the company describes opportunities for advancement from customer service to management and beyond.

The role involves operating store equipment; stocking ingredients and supplies; preparing products; receiving and processing telephone orders; taking inventory and completing paperwork; and cleaning equipment and the facility. Team members communicate with customers and coworkers in person and by phone, enter orders using a keyboard or touchscreen, and handle payments and monetary change.

Work takes place in a pizza store and includes standing for most tasks, repetitive movements, and exposure to varying temperatures, food odors, cornmeal dust, hot surfaces, sharp edges, and moving mechanical parts. Physical activities may include lifting and carrying supplies, pushing or pulling trays, climbing stairs or a ladder, bending, crouching, reaching, and continuous hand use. Delivery work has a minimum age requirement of 18; in-store work has a minimum age requirement of 16.

Requirements

• Must be at least 16 years old for in-store work; delivery work requires being at least 18.
• Understand and give correct written instructions.
• Communicate verbally with customers and coworkers to process orders by phone and in person.
• Add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
• Make correct monetary change.
• Have verbal, writing, and telephone skills to take and process orders.
• Have motor coordination to make precise movements rapidly and accurately.
• Be able to stand for most tasks and perform the physical activities described, including lifting deliveries weighing up to 50 pounds.
• Work alone and with others, direct activities, perform repetitive tasks, work under stress, meet quality-control standards, deal with people, analyze and compile data, and make judgments and decisions.
• Use near- and mid-range vision, depth perception, and the ability to distinguish hot from cold surfaces.

Responsibilities

• Operate store equipment.
• Stock ingredients and supplies from the delivery area to storage, work areas, and the walk-in cooler.
• Prepare products.
• Receive and process telephone orders and communicate with customers in person.
• Take inventory and complete related paperwork.
• Clean equipment and the facility approximately daily.
• Enter orders using a computer keyboard or touchscreen.
• Unload deliveries using a hand truck and move, carry, and stock supplies as needed.
• Perform other store tasks such as removing trash, cleaning, and occasional maintenance.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed