Customer Service Rep(06993) - 2753 W Washington

Domino's Franchise•Stephenville, TX

4d•Onsite

About The Position

Customer Service Representatives are the first point of contact for customers and assist them through the ordering process by providing exceptional service and taking orders. They also help with in-store duties and learn about the pizza business, with opportunities to advance into management. The role offers flexible part-time hours, mostly on weekends and evenings, and may suit someone seeking an after-school, second, or summer job. On-the-job orientation and training are provided. The posted pay is $11 per hour. Applicants must be at least 16 years old. The workplace is drug-free, and all employees are drug tested. Store team members operate equipment; stock ingredients and supplies; prepare products; receive and process telephone orders; take inventory and complete related paperwork; and clean equipment and the facility. The work involves communicating with customers and coworkers in person and by phone, entering orders on a computer or touch screen, handling cash accurately, and performing food preparation, stocking, cleaning, and other store duties. The description also includes extensive physical requirements and exposure to varying temperatures, food odors, cornmeal dust, hot surfaces, sharp edges, and moving mechanical parts.

Requirements

Must be at least 16 years of age.
Excellent communication skills.
Ability to work in a fast-paced team environment.
Ability to comprehend and give correct written instructions.
Ability to add, subtract, multiply, and divide accurately and quickly, and make correct monetary change.
Verbal, writing, and telephone skills to take and process orders.
Motor coordination between eyes and hands or fingers to make precise movements rapidly and accurately.
Ability to use a computer keyboard or touch screen to enter orders.
Ability to meet strict quality-control standards and work under stress, independently and with others.
Ability to perform the physical tasks described, including standing, walking, lifting, carrying, pushing, pulling, bending, crouching, reaching, and handling tools and products.
Employees are drug tested.

Nice To Haves

Some computer experience is helpful.

Responsibilities

Provide customer service and assist customers through the ordering process.
Receive and process telephone orders and communicate with customers and coworkers in person and by phone.
Enter orders using a computer keyboard or touch screen.
Assist with in-store duties and learn the pizza business.
Operate equipment and prepare products to standards.
Stock ingredients and supplies from delivery areas into storage and work areas.
Take inventory and complete associated paperwork.
Clean equipment and the facility, and clean, restock, and sanitize frequently in high and low areas.
Handle monetary transactions and make correct change.
Carry pizzas and beverages while walking and climbing as required.