Customer Service Representative - Day Shift

GXO Logistics • Plainfield, IN

1d

About The Position

The Customer Service Representative supports warehouse operations by coordinating warehouse duties and maintaining workflow. The role assists managers and supervisors with inventory, packaging slips and reports, and customer order fulfillment. The schedule is Monday through Friday, 6:00 AM to 2:30 PM. GXO describes itself as a global provider of supply chain solutions and offers a competitive compensation and benefits package.

Requirements

• Proficiency in Microsoft Office.
• Ability to communicate effectively with carriers, customers, employees, and management.
• Proven ability to multitask and prioritize workload in a fast-paced environment.

Nice To Haves

• High school diploma or equivalent.
• Availability to work a flexible schedule when needed.
• One year of customer service experience.
• Six months of experience in a warehouse setting.

Responsibilities

• Coordinate workload allocation among warehouse workers, material handlers, and drivers.
• Prepare work orders, troubleshoot orders, and resolve discrepancies as needed.
• Assign and release orders sent for loading and unloading.
• Allocate and research inventory for orders.
• Enter inbound and/or outbound freight data into the Warehouse Management System (WMS) and create bills of lading (BOLs).
• Maintain and generate required reports.
• Process, audit, and file various documentation.
• Organize the shipping and receiving schedule.

Benefits

• Full health insurance, including medical, dental, and vision coverage.
• 401(k).
• Life insurance.
• Disability insurance.
• Competitive compensation.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed