Customer Service Rep(01591) - 10109 lewis and clark

Domino's Franchise • St Louis, MO

17h

About The Position

The Customer Service Representative provides service to customers in a fast-paced store environment in St. Louis. The role involves answering incoming calls, taking orders, preparing pizzas to company standards and customer specifications, and processing cash and card transactions accurately. The representative maintains a clean and organized work area, follows health and safety regulations, responds to customer inquiries and concerns, works collaboratively with team members during busy periods, and assists with other tasks that support store operations.

Requirements

• Excellent verbal and written communication skills.
• Strong customer service orientation and a friendly, positive attitude.
• Basic computer skills and ability to learn new systems quickly.
• Ability to multitask and work efficiently in a fast-paced environment.
• Problem-solving skills and ability to handle customer concerns professionally.
• Cash handling experience or ability to learn quickly.
• Physical ability to stand for extended periods and lift up to 25 pounds.
• Flexibility to work weekends, holidays, and various shifts as needed.
• Ability to follow directions and adhere to company policies and procedures.
• Strong team player with a collaborative mindset.

Nice To Haves

• Food preparation experience is a plus.
• High school diploma or equivalent preferred.

Responsibilities

• Answer incoming phone calls and take customer orders accurately and efficiently.
• Prepare and make pizzas according to company standards and customer specifications.
• Process cash and card transactions accurately.
• Maintain a clean and organized work environment while adhering to health and safety regulations.
• Provide customer service by addressing inquiries and resolving issues promptly.
• Collaborate with team members to support smooth operations during busy periods.
• Assist with additional tasks as needed to support the store.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED