Customer Service Rep(02891) - 38973 Lewis Ave

Domino's Franchise • Beach Park, IL

18h • Onsite

About The Position

Domino’s Pizza is seeking customer service representatives with strong people skills to receive and process customer orders and support daily store operations. The role may be part-time or full-time, with schedules intended to accommodate team members’ other commitments. On-the-job orientation and training are provided, and advancement opportunities may include management and other roles within the company.

Team members operate store equipment; stock ingredients and supplies; prepare products; take telephone and in-person orders; complete inventory and related paperwork; and clean equipment and the facility. The work involves standing for most tasks, frequent hand use and reaching, and working in a store environment with temperature changes, food odors, cornmeal dust, cramped spaces, hot surfaces, sharp edges, and moving mechanical parts. Some tasks involve lifting and carrying supplies, pushing or pulling trays, and occasional climbing, stooping, crouching, or squatting.

Requirements

• Must be at least 16 years of age.
• Ability to understand and provide correct written instructions.
• Ability to communicate verbally with customers and co-workers to process orders by phone and in person.
• Ability to add, subtract, multiply, and divide accurately and quickly, using a calculator if needed, and make correct monetary change.
• Verbal, writing, and telephone skills to take and process orders.
• Motor coordination to make precise, rapid movements with the eyes, hands, and fingers.
• Ability to enter orders using a computer keyboard or touch screen.
• Ability to work alone and with others, perform repetitive tasks, work under stress, meet quality standards, deal with people, analyze and compile data, and make judgments and decisions.
• Ability to meet the physical demands of the position, including standing for most tasks; walking short distances; lifting deliveries weighing up to 50 pounds; carrying supplies; pushing or pulling trays; and occasional climbing, bending, crouching, squatting, and reaching.
• Ability to talk and hear on the telephone, use near- and mid-range vision, perceive depth, and distinguish hot from cold surfaces.

Responsibilities

• Operate store equipment.
• Stock ingredients and supplies from delivery areas to storage, work areas, and the walk-in cooler.
• Prepare products.
• Receive and process telephone orders and communicate with customers in person.
• Take inventory and complete associated paperwork.
• Clean equipment and the facility approximately daily.
• Unload deliveries using a hand truck and place supplies on shelves.
• Perform other store tasks, including removing trash and completing outside tasks.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed